Decision-Making Under Pressure is a practical, interactive session designed to help managers and teams make better decisions when time is limited, emotions are high, and the “right” answer is not immediately obvious.
The key themes covered are:
● Why pressure changes how we see choices
● The common traps that affect decision-making, including narrow framing, confirmation bias, emotional reasoning and overconfidence
● How to slow the decision down just enough to improve the quality of thinking
● The WRAP decision-making model from Chip and Dan Heath’s Decisive
● Practical questions leaders can use before committing to a decision
● How to prepare for uncertainty rather than assume the plan will unfold perfectly
Delivered by Norma Lynch – Norma is a highly experienced trainer and consultant with over 20 years of training and real-life experience. She specialises in various subjects, including leadership, critical thinking, project management, presenting with confidence, empowering through others, successful delegation, resilience, and adaptability. Norma holds a Bachelor of Science (BSc), Master of Business Science (MBS), and Project Management Professional (PMP)