Policies

Sustainable HRM Skillnet is committed achieving the highest standards of compliance with the Data Protection Acts 1988 – 2018 (DPAs) and the General Data Protection Regulation (GDPR). As part of this commitment, we will ensure that your personal data is:

  • Obtained fairly and with your knowledge,
  • Used only for the purpose for which it was collected,
  • Handled and stored securely,
  • Kept only as long as is absolutely necessary, and 
  • Never shared with third parties without your consent

This privacy statement tells you about your privacy rights and sets out how we, as a Controller, collect, use, process and disclose your personal data relating to your interactions with us.  By visiting this site, you are agreeing to the terms of this privacy statement. If you are not happy with the contents of this statement and do not wish your information to be recorded, you may leave this site.

Collection and Use of Personal Information 

Sustainable HRM Skillnet will not collect any personal information about you on this website without your consent, and you can access our website and utilise many of our services without providing any information. Before collecting it, we will let you know what we intend doing with your information so you can decide whether to furnish that information to us. However, if you do not provide us with your personal data, we may not be able to provide you with our services or respond to any questions or requests you submit to us. Where you volunteer information by emailing us or by using online feedback forms, such information will only be used in line with the purpose for which you provided it. Any personal information which you volunteer when you visit our website through e-mail alerts or when using our online feedback forms will be treated with the highest standard of security and confidentiality.
Your Rights Under the GDPR and DPA’s, you have the following rights:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure, (right to be forgotten) – email us to be unsubscribed.
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

How we use personal data we collect:

When you share your data with us, it will not be disclosed to any other third parties without your consent. We will store your personal data only for as long as necessary for the purposes and legal basis set out at the time of collection. Recipients of your personal data. Your personal data will only be shared with relevant Skillnet Ireland employees or third-party contractors in line with your permissions as set out at the time of collection. 

Retention of your personal data. We will store your personal data only for as long as necessary for the purpose(s) for which it was obtained. The criteria used to determine our retention periods include.

Security and where we store your personal data. 

We are committed to protecting the security of your personal data. A variety of security technologies and procedures are used to help protect your personal data from unauthorised access and use. Sharing Personal Information. Sustainable HRM Skillnet does not routinely share your personal information. In limited cases, we may be required to share your personal data to verify or validate certain information to administer a service to you or on your behalf. In these instances, we will inform you in advance about our data sharing processes.

Payments Policy

Sustainable HRM Skillnet Payments Policy

Effective Date: 10th May 2024

  1. Purpose
    This Payments Policy outlines the procedures and guidelines for making and receiving payments for training and development programs offered by Sustainable HRM Skillnet. This ensures transparency, efficiency, and compliance with applicable laws and regulations.
  2. Payment Methods
    Sustainable HRM Skillnet accepts the following payment methods:

Credit/Debit Cards: All major credit and debit cards are accepted via our website.
Invoices: Upon request, we can draft invoices with payment terms of 30 days.

  1. Payment Terms

Invoices: Payment for invoices is due within 30 days from the date of issue.

  1. Refund Policy
    If a training session does not meet the minimum number of delegates, it will be rescheduled. If the rescheduled session does not proceed, the training will be cancelled, and members can put their payment toward a future training programme, or request a refund.
  2. Notice for Refunds: 10 working days’ notice is required to receive a refund if a delegate cannot attend the training session. Failure to Attend: Refunds will not be issued if a delegate fails to attend the training session without providing the required notice. Substitutions: Members may substitute a trainee into the vacant place if the original attendee cannot attend.
  3. Membership
    While Sustainable HRM Skillnet does not offer subscription-based services, we do offer membership. Members can utilise their membership to attend all relevant programs until the balance of their invoice is used.
  4. Discounts and Promotions
    All training programs offered by Sustainable HRM Skillnet are funded, and thus, no additional discounts, promotions, or coupons are applicable.
  5. Currency
    All payments must be made in Euros (€).
  6. Security Measures
    Sustainable HRM Skillnet utilises Stripe for processing all online payments. Stripe ensures that all transactions are secure and compliant with the highest standards of data protection.
  7. Processing Fees
    Please note that there may be additional processing fees for certain payment methods. These fees are displayed at the time of payment.
  8. Contact Information
    For any payment-related issues or inquiries, please contact us at:

Email: Sustainablehrmskillnet@cipd.ie

  1. Dispute Resolution
    In the event of a payment dispute, parties are encouraged to resolve the issue through direct communication with our finance team. If a resolution cannot be reached, the dispute will be escalated to the appropriate department for further review.
  2. Record Keeping
    All payment records are maintained accurately and securely for a minimum of 5 years in accordance with legal and regulatory requirements.
  3. Policy Review
    This policy will be reviewed annually and updated as necessary to ensure compliance with laws and the operational needs of Sustainable HRM Skillnet.

Acknowledgment

By engaging in financial transactions with Sustainable HRM Skillnet, all parties agree to adhere to the terms outlined in this Payments Policy.

Trainees Policy

Trainees Policy – Please click the link below to find out about our obligations toward our collection of data, how we treat it and why Skillnet Ireland requests certain information. Skillnet_Ireland_Trainee_Privacy_Statement.pdf (skillnetireland.ie).

Sustainable HRM Skillnet operates under CIPD Irelands Data privacy policies and treats all information with the strictest of confidence.

Sustainable HRM Skillnet undergoes annual compliance checks and ensures that only necessary information such as management and operations procedures are shared with our auditors to ensure our compliance with Skillnet Ireland policies and procedures.