AI Agents: The Next Step in Workplace AI
Artificial Intelligence is moving beyond conversational chatbots towards AI agents that can plan, organise and carry out more complex tasks. This practical introductory webinar will explain what AI agents are, how they differ from tools such as standard ChatGPT or Claude conversations, and where they can support everyday business work.
Participants will be introduced to the main agent-based platforms and emerging workplace tools without focusing on any single product. Through practical examples and live demonstrations, the session will show how to move from writing prompts for a chatbot to giving clear instructions, context and outcomes to an AI agent.
Learning Outcomes
By the end of this webinar, participants will be able to:
- Understand what AI agents are and how they differ from conversational AI tools.
- Recognise the difference between prompting a chatbot and instructing an agent.
- Identify practical business tasks that may be suitable for AI agents.
- Understand the role of context, instructions, permissions and expected outcomes.
- Recognise the main AI agent platforms and workplace tools currently available.
- Assess the strengths, limitations and risks of using AI agents. Identify opportunities for further experimentation, training or implementation support.
Topics Covered
- Introduction to AI Agents
- Chatbots Versus AI Agents
- From Prompts to Instructions
- Common Business Use Cases
- AI Agent Platforms
- Planning and Managing Agent Tasks
- Risks, Limitations and Human Oversight
- Next Steps for AI Agent Adoption
If you are interested in seeing Specific AI Agent training around ChatGPT, Claude or CoPilot please highlight in the comments when RSVPing